User activity monitoring answers the age-old questions of who, what and when

User activity monitoring answers the age-old questions of who, what and when.

NetworkWorld ran a comprehensive article on the City of Richmond, Virginia’s deployment of PacketMotion’s User Activity Management solution to:

…provide information and snapshots to discover whether a folder or database was only being accessed by the appropriate groups of people, or if there was an access problem.

Conventional approaches for file activity monitoring and managing file permissions aren’t sufficient for many organizations. Third-party administrative tools and other widely used solutions, such as directory services groups and the file auditing built in to operating systems, often cannot keep pace with organizational changes or the sheer volume and growth of unstructured data.  Many times with these approaches, there is also a home grown or manual system required to aggregate data across the multiple point solutions to support the ever increasing need to answer the burning questions:  Who has accessed What? When? And perhaps even Why?

Well worth reading the whole article. Full disclosure – Cymbel partners with PacketMotion.